"...this is something that I would
recommend to all franchisees, to increase better hiring practices and reduce turnover rate.
It is a very inexpensive tool and the time saved on new hires is amazing.
"
"My people are excited about the results so far: time savings,
better candidates to interview, and less time wasted with non-qualified candidates."
Arthur Lee, Managing Member Lee Wesley Restaurants, LLC
Leadership: "We have ridiculously reduced our
turnover rate in our five stores by using a program called TraitSet TM ... to determine if they have above-average
work ethic/integrity, customer service and/or leadership/management aptitude. It is inexpensive and really works well."
Jim Bitzonis, Esq. President Four M Capital, LLC Buffalo Wild Wings
Customer Service: "TraitSet TM has been an asset to our
interviewing process over the past year, we're using this tool ... to help in the process of building a strong,
guest focused team. I would most definitely recommend TraitSet TM"
April Cobb, General Manager, Big Apple Bagel
"I don't consider myself a strong interviewer.
I thought it would be better to get it right the first time rather than go back and have to re-hire people."
"It was simple from the beginning; you don't have to be very computer savvy to use it.
The results were pretty black and white and easy to interpret."
Bill Kassab, Owner Operator Coffee Beanery/Cinnabon
"I purchased TraitSet TM because I feel prescreening is a very valuable tool in
hiring the right employees."
Gustayo Sanchez-Ports Beef O Brady's Vero Beach , FL
"We use it as a guideline to ask questions in
the personal interviews, if somebody scored low in one subject, we might delve into that a little
more in the personal interview."
Nancy Bennett, Beef O Brady's director of new partner training and human resources
"I was particularly impressed by the features found
within the Interactive Report Tracker, such as:
- The ability to set applicant benchmarks.
- Ease of questionnaire delivery via e-mail.
- The ability to narrow candidate population field by position, status and grid classification.
- The ability to track the status of each candidate throughout recruiting/hiring process."
Nelson Tirado Beef O Brady's Winter Springs , FL
"TraitSet(tm) has proven to be a valuable tool
for Coral Hospitality in helping us interview and hire the best employees.
We first used TraitSet(tm) to staff our new Vero Beach Hotel & Club upon its reopening in January 2007.
In 13 hours we had over 275 applicants for 50 positions.
With the applications to give us work history and the TraitSet(tm)
report to give us behaviors we were able to reduce the number of hours spent interviewing and
ultimately hire the best of the pool. Additionally we now receive frequent comments
about how friendly and service-oriented the staff is."
Linda Mitchell Coral Hospitality V.P. of Human Resources & Training
"TraitSet TM is a great programmatic tool for helping
control variable costs for any organization...not to mention the increase in product quality
and customer service."
Bonnie J. Knutson, PhD, Professor The School of Hospitality Business,
Broad College of Business, Michigan State University
"Traitset TM has helped weed through the good and bad
candidates, which saves us time by only interviewing those who are choice candidates.
The secondary questions allow us to probe further than a basic interview.
This gives us a better perspective on whether or not, the candidate will be a
good fit with our company or if they are just telling me what I want to hear.
Overall, Traitset TM has provided us with a better sense of, who we are really hiring."
Joy Nicholas - Store Manager, McDonald's
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